Belfast, nir Financial Services

Positive: Professionalism

Excellent service!

Catherine McRory took me through a QuickBooks training session. I am not a morning person, coupled with the fact that I had not yet had my first coffee of the day. Despit ... more

Excellent, attentive service. They've helped our business grow through the bad times as well as the good times over the years.

Very helpful!! Nothing is to much trouble

Two girls on the counter in castlecourt where friendly and helpful. Will use this booth again

Positive: Professionalism

Very good company with loads of knowledge. Have recommended to a lot of businesses i work with.

Staff and volunteers who genuinely care. Unlike banks, you are not just a customer at SAG.

I don't hate it. It's not a public office as BOE has no branches.

I have been a customer of Ormeau credit union for since years now. I'm very happy with the service they always have provided. Very kind staff always ready to help. Very h ... more

Absolutely ridiculous

Dont bother going back here, go to an actual bank. Very poor customer service.

Excellent accountants would not hesitate to recommend them to look after your business or personal needs

I went to the branch few times and was treated nicely, my questions were answered and I was allowed to use the phone of the branch to make a call to the bank advisors, wh ... more

Paul was a gentleman he was helpful and knew what he was doing I would have no problem recommending this company

Great staff and excellent service to the community

I set-up a small business just before covid and Martin & Michelle have given me some great advice and help over the years.

Very friendly and helpful happy staff x

Excellent people to deal with very friendly and helpful

do the jobs they advertise actually exist? who knows!

Nice staff and very helpful. The service is very quickly.

Luke who deals with savings is an absolute star, he simply could not have been more helpful, friendly, polite or professional than what he was dealing with me.

Aoife was so helpful and pleasant made the experience very easy and will defo return as the staff are very professional.

The staff are brilliant. They are so helpful

Called round on my lunch break to find a badly written sign on the door saying "closed for lunch". It's obscene that a bank would close the only time people can get out o ... more

Terrible service takes a long time and the attendants who work at the place look at the customers' faces in a bad mood and lack of education and never solve your problem ... more

Lots of help both in branch and on phone and to put a face to your talking to online or in branch great job. But keep remembering this its not peoples fault its the well ... more

Worst bank I have ever dealt with. I brought them my money and they are doing everything they can to delay opening my account. They wanted to arrange a meeting to open ... more

I have been with this bank for more than 4 years, but I am thinking of leaving after multiple unpleasant experiences. There are a few nice workers who know what they are ... more

Awful place. The only Santander branch open in Belfast (UU branch is closed temporary). Always queues 10 to 20 people long when I come here. Always loads of staff milling ... more

My wife had an IVA with this crowd and they harrased her every year to update details of income etc yet when the IVA was completed they took over 9 months to register the ... more

Lovely people, amazing atmosphere

I tryed help my family member with her bank account for online payments- her account been blocked twice in one day. We had phoned earlyer it get put on her account she h ... more

You will wait in the queue for ages, one cashier only working slow. If you need to do something in branch get ready for at least 1 hour standing there before will be your ... more

Do not use these people they are extremely rude, hung up on me when I was asking for general tax advice about moving my company to NI. Their retort is Are you with us? Th ... more

The staff keep asking what the withdrawal is for.

Absolutely VILE experience and hope never to have to deal with Creation Finance ever again. Never answer any calls, no options on ANY of the many phone numbers to actuall ... more

Very slow and way to expensive , went to post office and saved 18 pounds on 1500 euros

Submitted all my information to these guys for my small business self assessment. It was never filed and I now have 100 penalty. When I phoned I was told my emails were n ... more

paid of iva 2 years ago, it took a lot off hassle to get closure certificate and they are still bothering me about ppi rubbish service!