Accrington/Rossendale, eng Pets

Friendly staff on reception.

Always a pleasure to visit. Lovely caring staff

Excellent job done every time my 2 boys go

Chantel is fantastic, my dog loves it here.

Very small shop which sells only discus. However the owner is very knowledgeable and happy to help with any questions. There is a good selection of discus to choose from. ... more

Messaged last week explaining my problem. Cant call as I work long hours. No reply fabulous customer service.

I took my 10 month old Patterdale cross Charlie to these ladies for his first grooming session because he was looking a bit scruffy and what I can I say he looked amazing ... more

Our first time at Furry Tails. Nice trim, nice people and competitive price. Would recommend.

Thankyou ladies you did a great job Raven sends waves lol x

Picked my baby boy today He had to put to sleep on Friday. So touched how the vet laid him. His paws over his face. His favourite position when he slept in my pillow. T ... more

Positive: Professionalism, Reliability

Lola looks

Amazing every time x

Fabulous job done on Harley the cockapoo,definitely recommend Kev and Q

Denise is a fantastic groomer. Always helpful with any doggy advice we need. Lovely groom room, very clean and tidy and always a professional service.

I give it 5 stars , friendly staff work carried out very good.

Took my Charlie for his first groom here. Very pleased he looked beautiful and the customer service was brilliant . Definitely recommend.

Positive: Professionalism, Quality, Responsiveness, Value

Robyn helped me with a recent move (everything got packed and organised carefully pre-move which helped immensely) and a full spring clean in my new house...made moving a ... more

Brilliant dog walker, think my dog loves him more than us. Couldn't recommend George higher

My dog needed to be socialised with other dogs as he was a pandemic dog before he came to me and didn't really know how to behave appropriately with other dogs. The group ... more

Our dogs loved their stay here, they were very happy. Staff handled the transition very well and were very accommodating of us.

Absolutely fab facility. My daughter has ASD and has had horse riding lessons at several other facilities, this is by far the best we have experienced. Teaching is great ... more

First time with Jenny but felt very happy leaving Winston in her hands x the cut was excellent see you again x Thank you

Great service, very friendly and helpful Andrew the cat loves it there and garth is wonderful ,

I'd highly recommended Julie

It's ok

Took my dog here as a last minute appointment for a bath and brush out. The staff were very friendly and looked after him with such care, also taking into account his sk ... more

Fantastic staff. And always a good cut

Absolutely lovely grooming service, did an amazing job on my fluffy corgi & we're so patient with him. Will definitely be back soon!

Rubbish company they say they care but they do not help people struggling with their pets.

Very pleased with Hannah's service. Ella's coat (golden retriever) looked gorgeous after her shampoo and groom. Ella can be quite nervous when being washed and groomed bu ... more

Phoned up to register and they got my old jack russell in the next morning. Such a caring and non commercial approach taken. The vet took into consideration my preference ... more

My furbabies lov being pampered here, the girls are fab

Good rang today for a opponent lovely lady very helpful and arrange opponent to my needs excellent

I recieved advice on resocialising my dog after an attack. Very helpfull. They care about dogs more than making money. Highly recommend.

Treats are great, dogs love them but company has badly let me down with slow service and bad choice of delivery company. Each time they have not even offered to remedy th ... more

Lovely horses, ponies & staff. Lessons & hacks for all ages

Absolutely APPALLING customer service. Sue on front desk isnt fit to work with The public, her attitude towards people is absolutely atrocious.

Couldn't get an appointment for boosters.....it happens, but a 3 month wait? Found another vet, they were confused as the medical records sent showed that the dog was giv ... more

Sadly this branch has really gone downhill. I tried to see a vet as my dog had an eye problem and was informed I d had to wait alost two weeks. I used to see the same v ... more

A patient and knowledgeable trainer. Our little rescue dog lacked confidence and character and was very introvert. After a few weeks, of attending Aldyth's class she was ... more

Bad experience - avoid at all costs - Tried to put fees up without notice, I terminated contract for numerous reasons and refused to return key? My dog was only ever take ... more