St Vincent Smile Glasgow

Fantastic service with Dr Umer from start to finish. Would highly recommend for Invisalign and Composite Bonding!
Mar 29th, 2023

I had a check-up at St Vincent smile the dentist and assistants were very professional, the front of house at reception could not be more attentive and helpful, I was greeted with lovely smiles....I 100% recommend St Vincent Smile
Mar 28th, 2023

I recommend this place to everyone! Very friendly, happy and professional. Staff are fantastic, from the receptionists to the dental nurses and dentists. Great experience so far. Thank you.
Mar 24th, 2023

I had an amazing experience at St Vincent Smile. I had been interested in getting Invisalign for some time and had researched a variety of different dentists that offered this. St Vincent Smile was recommended to me through a friend and on my first visit for a consultation I was instantly put at ease. The staff are all very friendly and Dr Umer, my dentist for the duration of the process, was extremely professional. I knew I was in good hands. The process was relatively simple and communication whenever I was booking appointments was seamless. Dr Umer listened to what I wanted and any questions I had during the process was answered thoroughly. I had a really positive experience overall at this dentist and will recommend them to anyone looking for Invisalign
Apr 15th, 2023

I have spent thousands of pounds for Invisalign treatment and the level of aftercare has been shocking. Early 2022 I went to the dentist with issues with my bite, I had concerns that it felt off and I didnt have a proper resting position after my Invisalign treatment and my jaw would be painful. After an initial filing down to try and get the bite even he told me that it would get back to normal. I still said it felt off and it didnt feel much better. Then not long later I expressed that my jaw had started to develop severe pains, and that every time I opened my mouth or chewed there would be a clicking noise that would be very painful. I kept waking up with headaches daily constant jaw pain, never- ending clicking and swelling on my right side. These are all SEVERE symptoms of TMJ that can be caused from an uneven bite and requires further dental attention (symptoms are still present and I have made the staff aware on multiple occasions). I was told VARIOUS times that my dentist had sent through a referral to the Oral and Maxillofacial department. I have actually lost count of the times I would phone up, email and remind the dentist and reception staff on each visit that I was still waiting. I even phoned up the appointments line and that department constantly as I had not received any correspondence and each time they would tell me that the dentist had not sent it through. I was told from the reception staff here that it takes time for a referral to come through. Referrals are sent electronically and within 48 hours according to the hospital. So, something isnt adding up here. I knew that a referral was never sent, and when trying to ask for proof of referral I was constantly told they cant provide me with that. Its only when youre spending thousands, is when youll get the perfect service but then trying to chase up aftercare that required an NHS referral procedure and hearing crickets? It has now been several months and in that time I couldve actually been seen to or at least be on waiting list. I also tried to get in contact with the Practice Manager via email and phone to express my concerns and I have been ignored. I was told I would get a call back but didn't. I have requested a copy of my X-Rays taken at the start of my Invisalign treatment and thats also been ignored. I really did put off doing this review because I had hope that Id be listened to. I have been nothing but polite and patient through all of this, and I wish they had the decency to do the same. It has been the most stressful and painful year going through this and being lied to every single time that a referral has been sent. I have chased this up for months and months to never have an answer and just radio silence. It is really baffling that a simple referral cannot be sent off. I have received no acknowledgement on my referral nor my complaint, and no apology from this practice with the level of service Ive received.
Mar 23rd, 2023