Ben Hoare Bell LLP

Dec 4th, 2022

I instructed Ben Hoare Bell Solicitors in a claim against Suffolk Police. Anabella Dolling and Andrew Freckleton were fantastic in the service that they offered. Andrew Is very knowledgeable in his his field and carried out a lot of work behind the scenes regarding case law and legislation. I am pleased to have won the case against Suffolk Police and an award for aggravated damages paid. I would advise anyone looking to make a claim against police to speak to Ben Hoare Bell, having someone as experienced as Andrew Freckleton is essential in receiving the correct outcome.
Nov 24th, 2022

My experience with Richard Hardy and the firm overall is that they handled things very professionally not just in 1 case with me but in 2. They worked with me and talked me through the full process very well kept me on board throughout the whole process and helped me to understand bit by bit. Always got back to my emails and calls and always kept appointment times. Truly this firm helped my life in so many ways I am truly greatful to the team and everyone there. Thank you so much.
Jun 11th, 2022

We cannot thank Felicity Swift and the team at Ben Hoare Bell enough. They guided us through our case explaining every step in a way we could understand. Felicity kept us fully informed in a relaxed friendly manner, which I think is very important as we had very little understanding of the legal system. We would definitely recommend Ben Hoare Bell to anyone needing legal help.
May 11th, 2022

Horrendous. I was gaslighted by them. After speaking to someone on phone. Was told this conversation never took place and the person I spoke to never existed someone else then spoke to someone on phone and surprise surprise spoke to the exact same person who i only a few days earlier was told never existed. They told me I don't have mental health issues when numerous doctors said otherwise. These solicitors cannot make that decision when they are not medically trained. They threatened me and made me make on the spot decision. Laughed at me and found my whole situation funny. Kept calling and never received a reply sent numerous emails never replied. Was made to feel like I was important and didn't matter. And yeah I totally understand they have other clients but when I do ring and made to say to the very rude receptionist. I know you have other people who need your help more than me. Eh excuse me pet but I'm your client aswell. I should be made to feel like a nuisance for constantly calling if you would bother to reply. Made appointment after appointment and these were not kept. I've now been diagnosed with PTSD Which I'm going to have to livevwith for the rest of my life. The nightmares the flash back because of the way I was treated would deserve to have a civil suit made against them for personal injury and damages. Tried to change solicitors and the refused to let me because all they were interested in was the money money money Took others words for everything got a one sided story and didn't bother with my side or what I had to say. I feel as if they took away my voice self worth and confidence. I was told to shut up and get on with it. They failed to get evidence and speak to others for their statements. Said I didn't look mentally ill or talk as if I was mentally ill even though I had at the time was under the care of the mental health crisis team and anyways what is a mentally ill person supposed to sound like and what is a mentally ill person supposed to look like Avoid at all costs. Not worth it Save your money and time. Stay well away ***EDIT*** Okay so it's inaccurate is it. What about the time when I did make a formal complaint and a letter was sent to you which by the way was signed for which you denied receiving informing you that I had made a complaint about your appalling service and you had weeks to contact me about it but yet you waited until 5 minutes until I went in to that court room you said to me if you don't drop this complaint you are going in to that court room on your own with no legal representation If that's not a threat to make on the spot decisions I don't know what is.
May 3rd, 2022