St Andrews Surgery (Newington Health Centre)

I've been already in few GP in Hull. Its still ok for me. Never had any issues. Few times they just forget to say doctor to call back, I was waiting all day to answer his call..
Mar 29th, 2023

I suffer from a lung condition and i have had a chest infection for 5 days spoke to two different doctors and both refused to give me antibiotics to clear it. If I land up in A&E there will be an official complaint going in
Mar 4th, 2023

Useless service, staff don't have a work ethic and GP's at practice should be called referral people as they can't do anything
Apr 30th, 2022

Absolutely terrible
Oct 15th, 2020

Absolutely useless. I rang Elliot Chappel surgery to book in my daughters vaccination that she was due to have. Got told it was at Elliot Chappel surgery,picked my daughter up from school early for it (which she was very upset about!).Got to the surgery 10 minutes early,was waiting for 15 minutes for the receptionist to finally come despite pressing the the bell countless times only to be told that I would have to rebook it as it was at the Newingtons surgery and I was already late,which I could have driven to Newingtons and got there on time if she wasn't so slow. Unhappy with that,I called the Newingtons surgery,explained what had happened,explained that I had brought my daughter out of school so cost her an afternoon off and she was really upset about that,and asked if they could squeeze her in still because of how slow the other receptionist was,which prevented me getting there on time. The receptionist replied back that the bell is very big at Elliot Chappel surgery,and called me a liar saying I couldn't have pressed it! I said back to her that if she looked at CCTV in there,they would clearly see that I was there as long as I said,and pressed the bell plenty of times but if that's how they treat people then I'm changing GP at which she said "very good sir" so hung up and went straight to another local doctors and got some registration forms for me and my family. Cannot recommend them at all with receptionists like this,they need sacking! Sorry for the rant but I thought I should share this experience.
May 31st, 2020