Hilton Brighton Metropole
Permanently Closed
Chamber Rating
-
Harry Uddin
May 3rd, 2023 -
Neil Jarrett
Apr 28th, 2023 -
Maria
Apr 28th, 2023 -
David Palmer
Apr 27th, 2023 -
Liam Beale-Coult
Apr 27th, 2023
Contact Info
Questions & Answers
Q Where is Hilton Brighton Metropole located?
A Hilton Brighton Metropole is located at Kings Rd, Brighton, eng BN1 2FU
Q What is the internet address for Hilton Brighton Metropole?
A The website (URL) for Hilton Brighton Metropole is: https://www.hilton.com/en/hotels/bshmetw-hilton-brighton-metropole/?SEO_id=GMB-EMEA-TW-BSHMETW
Q How is Hilton Brighton Metropole rated?
A Hilton Brighton Metropole has a 3.8 Star Rating from 3509 reviewers.
Ratings and Reviews
Hilton Brighton Metropole
Overall Rating
Overall Rating
( 3509 Reviews )
Harry Uddin on Google
Neil Jarrett on Google
Hotel manager really thinks they are something. We came as a family of 4 and pre-booked a king suite, the description said the room included a sofa bed and was good for 4 Person. When we entered the room there was no sofa bed and the room was 1/4 the size of the room in the picture and description.
Could not get to reception as so many people trying to check in and with complaints.
Found a concierge named Ben who tried to help but he kept getting told by the manager to fob me off with an email address. I mean what use is an email when Im already checked in to a room thats hardly big enough for 2 people let alone 4.
Went to reception and waited 30 mins to be seen, again manager was to important to see anyone.
Receptionist named Antonio was fantastic and understood the mistake that had been made. He changed our room. Something the manager could of done but instead did not.
Antonio should be running this Hotel as hes fantastic and extremely helpful.
Hilton usually prides itself of great staff and service. The Manager of this Hotel lets the Team down 100%
Maria on Google
David Palmer on Google
Liam Beale-Coult on Google
