Sparkbrook Community & Health Centre

As incompetent as they come in regards to the receptionists. I was booked in a few months ago for a Hepatitis B vaccination which couldnt take place on the day because they had no vaccines in stock. Why on earth they let me turn up to the appointment is beyond me. Since then, they just decided not to contact me to rebook my appointment. 3 months later, they call me to say my prescriptions ready at the desk. Instead of asking me to book in over the phone, they forgot to tell me this and had let me come to the surgery to physically fetch my prescription, hand it in next door, only to be asked by the pharmacist when my appointment was and I didnt have one. Long story short, I couldve booked my appointment first over the phone and they couldve handed the prescription next door which was 6 feet away from the reception desk. Its not like were all trying to lower the covid transmission risk at the moment right? Ridiculous. Train your staff!
Apr 1st, 2023

Worst place ever never had an face to face appointment the gps think they are god. They giving wrong medication. Dont bother
Mar 26th, 2023

Doctors are very rude like dogs running after them they always talk hateful
Mar 17th, 2023

Im not well I have been positive with covid Im coughing a lot and I had a call back from DR KHAN thank you so much for the prescription! Im glad every doctor here is so helpful and the receptionist! THANK YOU
Dec 22nd, 2022

First time visited and the black/african woman with curly hair on level 1 room 29 was a bit rude and was not friendly. Seems like she was exhausted and was rushing with things. Did not greet us with a smile. EDIT: 2nd time visited and was told we don't need to see you cause you had an appointment already in womens hospital. They could of text or called me to let me know. EDIT: 3rd time visited with my 5 month baby. I have mobility problems and prenatal depression, told my dad to give me a ride. I was told the clinic is closed cause its too cold. They could of rang me or text me She did say we rang you or left a message then I had to show her my phone that I didn't.
Dec 14th, 2022